A platform team got a 24/7 AI firefighter
The problem
When something went wrong with a team's cloud infrastructure, an on-call engineer had to drop what they were doing, dig through logs, and figure out what happened — often at 2am.
What we did
We built them an AI assistant that jumps in the moment an alert fires, reads the logs, figures out the likely cause, and either recommends a fix or safely applies one. The humans still make the big calls — the AI just handles the boring bits.